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Privacy Policy

Privacy Policy

Effective Date: October 10, 2026

1. Introduction

Welcome to Olike Bangladesh. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, placing an order, or contacting our customer support team.

This Privacy Policy explains how Olike Bangladesh collects, uses, stores, shares, and protects your information when you visit https://olikebangladesh.com/ or use our services.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Mobile number and email address

  • Delivery and billing address

  • Order details and purchase history

  • Information you provide when contacting customer support

Transaction Information

We may collect order values, payment status, transaction references, and other information necessary to process your purchase. We do not intend to collect or store complete payment card details directly unless a specific payment process requires it and appropriate safeguards are in place.

Technical Information

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, and website usage data.

Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and support the shopping experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

3. How We Use Your Information

We may use your information to:

  • Process and confirm orders.

  • Arrange delivery and communicate with courier services.

  • Contact you about order status, delivery, cancellations, returns, refunds, or warranty claims.

  • Respond to questions and customer support requests.

  • Improve our website, products, and services.

  • Prevent fraudulent orders and protect our business and customers.

  • Send promotional communications where permitted and appropriate.

  • Comply with applicable legal and regulatory obligations.

4. Sharing Your Information

Olike Bangladesh does not sell customers' personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Courier and delivery companies

  • Payment service providers, where applicable

  • Website hosting and technical service providers

  • Customer communication and support providers

  • Legal or regulatory authorities when required by law

We share only the information reasonably necessary for the relevant purpose, subject to applicable requirements.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website or electronic transmission method can be guaranteed to be completely secure. We encourage customers to protect their devices and avoid sharing sensitive information through unsecured channels.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, manage returns and warranty claims, maintain business records, resolve disputes, and meet legal obligations.

When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable retention requirements.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request that we stop sending promotional messages.

Some information may need to be retained for legal, accounting, fraud prevention, or legitimate business purposes.

8. Third-Party Websites

Our website may contain links to third-party websites, payment services, or other external platforms. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before sharing personal information with them.

9. Children's Privacy

Our website is intended for general customers and is not specifically designed to collect personal information from children. Anyone who is not legally able to enter into a purchase should use the website with the involvement of a parent or legal guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, or applicable legal requirements. The updated version will be published on this page with a revised effective date where appropriate.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Olike Bangladesh through the contact information published on our website.

Website: https://olikebangladesh.com/

We will make reasonable efforts to review and respond to privacy-related requests.