Warranty Policy

Effective Date: October 10, 2026

1. Introduction

Olike Bangladesh aims to provide customers with a reliable shopping experience and appropriate support for eligible products. This Warranty Policy explains the general terms for warranty claims on products purchased from https://olikebangladesh.com/.

Warranty coverage varies by product, brand, and the specific warranty terms provided at the time of purchase. Not every product necessarily includes a warranty.

2. Warranty Coverage

A product is eligible for warranty service only when warranty coverage is expressly provided for that product.

Depending on the product and applicable warranty terms, coverage may include manufacturing defects or functional failures that occur during the stated warranty period under normal and intended use.

The warranty period, covered components, service method, and available remedies will be determined by the warranty information supplied with the product or confirmed by Olike Bangladesh.

Customers should check the product listing or contact our support team before purchasing if warranty coverage is an important consideration.

3. Warranty Period

The warranty period may differ across products and manufacturers.

The applicable warranty duration will be based on the product-specific warranty information.
The warranty period ordinarily begins from the purchase date or another starting date specified in the applicable warranty terms.
Proof of purchase may be required to verify the warranty period.
Warranty claims submitted after the applicable warranty expires may not qualify for warranty service, except where otherwise required by law.

Please retain your invoice, order confirmation, and any warranty card supplied with your product.

4. What May Be Covered

Subject to the applicable product warranty, eligible claims may include:

Manufacturing defects.
Internal component failures arising under normal use.
Functional problems attributable to a manufacturing fault.
Other defects expressly covered by the manufacturer or seller warranty.

All claims are subject to inspection and verification. A reported problem does not automatically establish that the product qualifies for warranty service.

5. What Is Generally Not Covered

Unless the applicable warranty expressly states otherwise or applicable law requires coverage, warranty service may exclude:

Physical damage, including cracks, dents, and broken components.
Liquid damage, moisture exposure, or corrosion.
Damage caused by accidents, drops, excessive heat, or improper storage.
Misuse or use contrary to the manufacturer's instructions.
Unauthorized repairs, modifications, or tampering.
Damage caused by incompatible chargers, accessories, power supplies, or electrical conditions.
Normal wear and tear, including deterioration of consumable components.
Battery degradation arising from ordinary use, where excluded by the applicable warranty.
Cosmetic damage that does not affect the product's functionality.
Loss of the product or damage caused by external events beyond the applicable warranty coverage.

These exclusions apply only to the extent permitted by the applicable warranty terms and the laws of Bangladesh.

6. How to Claim Warranty

To request warranty service, contact Olike Bangladesh through the support details published on our website.

Please provide:

Your order number or proof of purchase.
The product name and model.
A description of the problem.
Clear photographs or a video demonstrating the issue, if applicable.
The warranty card or other relevant documentation, if supplied.

Our team may ask additional questions or arrange an inspection to determine whether the claim is eligible.

Please do not send a product to an address without first receiving instructions from our support team.

7. Inspection and Warranty Resolution

After receiving a warranty request, we will review the available information and inspect the product where necessary.

Depending on the product, warranty terms, availability, and nature of the defect, the resolution may include:

Repair of the defective product.
Replacement with the same or an appropriate equivalent product, where permitted.
Referral to an authorized service center or manufacturer.
Another remedy available under the applicable warranty or law.

A repair or replacement decision will be based on the findings of the inspection and the applicable terms. A particular remedy is not guaranteed in every case.

8. Warranty Service and Processing Time

Warranty processing time may vary depending on the type of product, availability of spare parts, manufacturer support, and service center capacity.

We will communicate relevant information when it becomes available. Customers should understand that some warranty claims may require additional inspection or coordination with a manufacturer or authorized service provider.

9. Shipping and Service Charges

Responsibility for transportation costs, inspection charges, repair costs, and other service-related expenses will depend on the applicable warranty terms and the circumstances of the claim.

Any applicable charge will be communicated where reasonably possible before the customer incurs it.

No charge or warranty condition will override a mandatory consumer right under applicable law.

10. Warranty Does Not Replace Consumer Rights

This Warranty Policy does not remove any rights that customers may have under applicable consumer protection laws in Bangladesh.

A customer may have separate rights regarding products that are defective, incorrectly described, or not supplied as agreed, even when a particular warranty exclusion applies.

11. Policy Updates

Olike Bangladesh may update this Warranty Policy when necessary. The latest version will be published on our website.

Any update will be subject to applicable law and will not improperly remove rights already acquired by customers.

12. Contact Us

For questions about warranty coverage, claim eligibility, or service procedures, please contact Olike Bangladesh using the contact information published on our website.

Website: https://olikebangladesh.com/

Please include your order number and product details so that our team can assist you more efficiently.